PlayUp

Customer Support 80%
Deposits Options 60%
Withdrawal Speed 80%
Bonuses 60%
Security 90%
User Experience 70%
PlayUp
0% OVERALL
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✦Parlay Boosts
✦Bad Buzzer Beater Refund
✦Profit Boosts
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OVERVIEW

PLAYUP is a sportsbook with its origins in Sydney, Australia, founded in 2015. With great success in its home country as well as in New Zealand and India, PLAYUP sportsbook has been actively expanding its presence into the lucrative US sportsbook market. As sportsbooks are gaining popularity, and with the relaxation of some US gambling legislation, this is a well-timed strategy. Currently, the popular sportsbook is active in Colorado, with licenses pending for New Jersey, Iowa, and Indiana, and more states are expected to be covered shortly as licensing is approved.

Sports betting at PLAYUP offers a fresh alternative to some of the established brands, and a wide variety of sports are catered to, including some of the most popular international events, as well as some of the more obscure sports. Many American sports are covered, including basketball, football, and baseball. Major international events are featured, among them the Olympics, Tour de France, US Masters, and the Soccer World Cup, to name just a few.

The visual layout of the site is attractive yet functional, and ease of use was high on the list of the priorities faced by the designers. In-play betting is a popular feature of PLAYUP’s many offerings and is backed by real-time stats and scores, as well as some quirky in-game graphics, showing details such as pitching and bowling speeds, field coverage, and more. Putting you in the picture takes on a whole new meaning and the informative graphics can aid you in making informed bets during an event while providing great entertainment at the same time.

PLAYUP offers some attractive bonuses and promotions, and we will discuss these in more detail later. The sportsbook is available for use on both Android and Apple mobile devices through its custom-designed apps, which will also form part of this sportsbook review.


✦ PLAYUP’S BONUSES AND PROMOS ✦


PlayUp Welcome Bonus

The PLAYUP welcome or sign-up bonus is generous and comes in two parts. Firstly, upon successful signing up as a new member, you will be awarded a $20 no deposit bonus, absolutely free. The deposit itself can never be withdrawn, but any winnings gained from the bonus can be. The second part of the welcome bonus is in the form of a matched PLAYUP deposit bonus, a massive 200% of your first deposit, up to $200. If you place $100 as your first deposit, PLAYUP will give you $200 on top of it.

The deposit bonus has a reasonable 5x playthrough attached to it, and you may forfeit the balance of your bonus at any time to withdraw whatever winnings you have accumulated up to that point. As with most online sportsbooks, bonus codes are used. Check if there is a bonus code required.

PLAYUP also offers regular promotions to its members, and here we take a brief look at some of the promos that have featured up to now. New promotions are coming online at PLAYUP all the time, so be sure to check the promotions tab every time you log on.

Reload Mondays

Use the promo code, if any, and receive a 25% bonus on your deposit, up to $100. With a modest 3x rollover requirement, this could be a great start to your week.

Bad Beat Tuesdays

Place a bet on any 5+ parlay leg on Tuesdays. If your bet loses by one leg, you will receive a free bet of up to $20.

Bad Buzzer Beater

Pregame moneylines bets on a team that has lost the lead with under one second remaining on the clock could see you refunded up to $20 of your wager in betting credits.

Parlay Boosts

During this promo, PLAYUP will boost all parlay payouts by up to 25% depending on the number of legs in each parlay. You stand to gain up to $500 in additional winnings.✦advantages

Welcome Bonus

New members receive a $20 no deposit bonus in addition to a 200% deposit bonus up to $200 (5x playthrough).

Available in Colorado

Reload Mondays

25% deposit bonus, up to $100 (3x playthrough).

Available in Colorado

Bad Beat Tuesdays

$20 free bet on parlay losing by one leg.

Available in Colorado

Bad Buzzer Beater

$20 free bet if your team loses the lead in the last second.

Available in Colorado

Parlay Boost

25% boost on parlay leg payouts.

Available in Colorado

VIP & REWARDS

VIP

There are no VIP or loyalty rewards programs at PLAYUP, although these could be added at a later stage. The frequent appearance of promos does make up for this to a degree, but one would expect some form of loyalty program to keep members from straying. VIP and loyalty programs are essential tools in any establishment for retaining members.

Typically VIP and loyalty programs work on a level basis, with points accumulated every time you play. The more points you accumulate, the higher the level you will attain. As you progress through the levels, the rewards and prizes on offer become greater. We hope to see some form of a rewards program at PLAYUP soon.

STATES

Legal and operational CO, IN, IA, MI, NV, NJ, PA, TN, VA, WV

usa

States in which you can bet legally with PlayUp

Currently, the PLAYUP sportsbook is only available in the state of Colorado. Licensing applications have been submitted to other states, and the license for New Jersey has been approved, with the sportsbook expected to launch there soon. PLAYUP is completely legal and is licensed by the Colorado Division of Gaming. It will be similarly licensed by the relevant authorities in other states once final approval has been confirmed. You should take note that the individual state licenses in the US require that you must be physically present within that state to gamble. If you attempt to gamble on the Colorado site, for example, but you’re not in the state at the time, access will be denied.

This is monitored by a geotagging system that identifies the exact location of your device. Online betting agreements have already been set in place for the states of Iowa and Indiana, in addition to those of Colorado and New Jersey. Following the success achieved with the implementation and launch of the Colorado operation, it’s only a matter of time before PLAYUP has expanded to all the states that permit legal sports betting across the United States.

SPORT TYPES

SPORTSBET TYPES
AUSSIE RULES FOOTBALL (AFL, WAFL)Moneyline, Spread, Totals
BASEBALL (MLB)Run Line, Moneyline, Totals
BASKETBALL (NBA, WORLD CUP, EUROLEAGUE)Spread, Moneyline, Totals, Futures
BEACH VOLLEYBALLMoney Line, Spread, Total Points, Team Total Points, Team to Score, Double Result, First Half Totals, Winning Margin, Total Points Odd/Even, First Half Betting, Second Half Betting, Quarter Betting, Futures, Props, Inplay
BOXINGWinner
CRICKETWin, Draw, Scoreline
CYCLINGStraight Bet, Parlay
FOOTBALL (NFL, NCAAF)Moneyline, Futures, Spreads, Totals
FUTSALResult, Draw no Bet, Winner, Goals, Margin, Scorers, Corners, Bookings, Double Chance, 1st Half Score, 2nd Half Score and more
GOLFWinner
HANDBALLResult, Total Goals, Double Chance, Draw no Bet, Margin, Odd/Even
MMA (UFC)Winner
MOTORSPORTS (F1, NASCAR, INDYCAR)Race wins, Season Wins, Championship, Qualifying, Rivalries, Fastest Lap, and more
RUGBY LEAGUEWinner, Handicap, Half Time/Full time, Draw no Bet, Total Points, Margin
RUGBY UNIONWinner, Handicap, Half Time/Full time, Draw no Bet, Total Points, Margin
SNOOKERResult, Draw no Bet, Winner, Goals, Margin, Scorers, Corners, Bookings, Double Chance, 1st Half Score, 2nd Half Score and more
SOCCER (WORLD CUP, ENGLISH PREMIER LEAGUE, EUFA, BUNDESLIGA, LA LIGA, SCOTTISH PREMIER LEAGUE)Race wins, Season Wins, Championship, Qualifying, Rivalries, Fastest Lap, and more
TABLE TENNISWinner, Points, Handicap, 1st Game, Exact Games, Game 1 Odd/Even
TENNIS
Winner, Spreads Handicap, Score, Total Games, Set Winner, Exact Sets

✦ Playup USER EXPERIENCE ✦


PLAYUP WEBSITE

We found the PLAYUP website to be functional but attractive. With a sharp color scheme of black and bright green, overlayed by contrasting white text, the site is clear and defined, with few distractions. The full menu of available sports is set out vertically to the left of a large window, in which the markets and odds for each event are laid out. Selecting a sport brings up a list of events to choose from. For each event, there is a full spread of the available betting markets and the current odds.

To the right of the main window is your betting slip, and here you can see your current betting status, set your wager value and type, and request a cashout. The legal information and policies, as well as PLAYUP’s terms and conditions, are accessible via a separate menu at the foot of the main page.

There is also a link to the customer support section there, as well as links to the self-limit section should you wish to self-impose any of those. There is also a handy glossary that explains a comprehensive list of betting terms for those new to sports betting. In terms of user-friendliness, this has to be one of the better sportsbook sites out there.

PLAYUP APP

It must have been quite a challenge for the designers of the mobile app to cram all the functionality of the PLAYUP desktop version into a mobile device screen, without losing the ergonomics found on the website. They lived up to the task, however, and the mobile version is almost a replica of its website parent. The challenges of creating a mobile app have resulted in a few more pages to navigate through, but this is done fairly seamlessly, and switching between pages follows logical steps which are self-explanatory.

There have been reports of a lag between pages, so users should be patient. To minimize this, we would recommend using a fast wifi connection whenever possible. Some of the active buttons on the mobile app are small, and care should be taken to avoid touching the wrong button or pressing more than one at a time. Overall we thought the mobile app mirrored the website version as closely as could reasonably be expected. All of the features from the website are available on the mobile app, including links to the customer support sections, and the sportsbook’s terms and conditions.

PROS
CONS
PROS

Clarity

Clear graphics and text.

User-Friendly

Easy navigation makes searching for bets quick and painless.

Content

Well-written and crisp copy makes PlayUp fun to use.

CONS

CTAs

Certain buttons are too small.

Speed

There can be delays in changing pages.

PLAYUP’S KEY FEATURES

Welcome Bonus

A good welcome bonus usually bodes well when looking for a new sportsbook. While PLAYUP doesn’t offer huge numbers in their welcome bonus, the low playthrough requirements make them highly attractive, and you have a good chance of winning with them. It’s actually two bonuses in one, giving you double the opportunity to build a decent credit base quickly. This bonus is definitely one of the better welcome bonus packages around.

In-Play

PLAYUP’s in-play facilities are nothing short of excellent. Using live data from Sportradar, baseball, football, basketball, and almost any prominent live game is represented by up to the minute developments, updated in real-time, to allow you to make instant betting decisions as the event progresses. Some features of these amazing graphics are measured bowling and pitching speeds, overviews of the playing field, and live player movements. PLAYUP displays all the pre-match stats and data you need to make informed betting choices. As the betting offerings change during a game, you can pick the right time to place that winning wager.

PlayUp Mobile Apps

The bespoke PLAYUP mobile apps are designed for both Android and Apple devices. There is a link on the PLAYUP home page from which you can download the mobile app, even at the same time you are completing your registration. The striking black, green, and white color scheme provides excellent contrast for enhanced readability, and navigation through the pages is laid out for ease of use. All features from the desktop version of PLAYUP are replicated on the mobile app, so there is no loss of functionality. The only criticisms are that some buttons are on the small side, particularly for large fingers, and that the app can be slow when changing from one page to another. That said, we found the mobile apps to be more than capable of living up to the task.

CREATING AN ACCOUNT

This is a relatively straightforward process and should take you no longer than a few minutes. You may need to have some form of identification on hand, should this be requested.

Firstly you need to access the PLAYUP website. This can be done either on your desktop or your mobile device. On the home page, you will see two green icons at the top right of the screen, log in, and Register. Select Register, and you will be shown the following pop-up window.

Choose a unique username and password, then enter these in the relevant fields in the window. Confirm your locality in the bottom field, then click on the green circular icon at the bottom of the window. This will take to the next window, which looks like this.

Here you will complete your personal details. Insert your name and surname, as well as your email address in the fields provided. Enter your date of birth, this is important, as the requirement by law is that you are over the age of 21, and you will be required to provide proof of this. The next step will require you to submit your address, telephone number, and the last four digits of your social security number. Once your account is approved and confirmed, you are ready to play. A link confirming your acceptance will be sent to your email address, which you will need to respond to in order to validate your identity. Once you have done that then your account is up and running, and you are ready to play.

Once you are ready to make your first deposit, tick the appropriate box and enter the PLAYUP200 bonus code. Select your preferred deposit method and the amount, and submit. You will then be credited with your $20 no deposit PLAYUP signup bonus, as well as 200% of your first deposit, up to a value of $200.

BANKING AT PLAYUP

The cashier at PLAYUP is where you will be conducting all your deposits and withdrawals. On signing up, you should select your chosen method for your transactions. You should ideally select the same method for withdrawals as you did for your deposits. Most sportsbooks insist on this, and in any event, it makes more sense as there are fewer accounts involved. Deposits are generally immediate, while withdrawal times are dependent on the method chosen.

Bear in mind that once a withdrawal from PLAYUP is complete, your financial institution may invoke delays as part of its processes or policies. All the cashiering activities are in one place at PLAYUP, so you can conduct your transactions quickly. We’ll take a more detailed look at the deposit and withdrawal processes, as well as the minimum and maximum amounts allowed for each transaction, whether a deposit or withdrawal.

PAYOUT

DEPOSITS

There are only three deposit options open to PLAYUP customers in the US. We felt that this was somewhat limiting, but PLAYUP is still relatively new to the US sportsbook market. As time goes on there may be others added to the list, but for now, we look at the existing deposit methods in detail.

VIP Preferred

You will need to register with this patent facilitator. VIP preferred will allow you a maximum deposit limit. If you want to dispute the amount, you need to contact VIP, as this is outside of PLAYUP’s control. Every time you make a deposit with this method, you will be required to submit your routing number, account number, drivers license, and expiry details. We thought it was a very tedious process.

Minimum deposit: $10.

Available in CO.

Play+ card

You can apply for this from the cashier at PLAYUP. Your original registration details are used, and if approved, you will receive an email link inviting you to set up your Play+ account. Once that is in place, you simply transfer funds into your Play+ account. To make deposits, you only need to use the Play+ card number. Transactions are immediate, as this is a prepaid card.

Minimum deposit: $10.

Available in CO.

Skrill

Skrill is another e-wallet platform. You will need an existing Skrill account to deposit from. If you don’t have an account there is a link to Skrill on the deposit method page at PLAYUP, and you can set up an account there. As with Play+, you transfer funds to your Skrill account and make deposits from there. Transfer of your deposit is immediate.

Minimum deposit: $10

Available in CO.

WITHDRAWAL

Currently there are only three withdrawal methods available to PlayUp members in the US. Here we look at those in detail. The minimum deposit accepted is $10, but the maximum withdrawal is dependent on the type of betting market concerned. It’s quite possible that in a spread of bets, there may be different withdrawal limits for each win.

VIP Preferred

Setting this as your preferred method of cashiering enables quick withdrawals through the bank of your choice.

Minimum withdrawal: $10.

Available in CO.

Play+

Available to use with ATMs and businesses that accept Discover.

Minimum withdrawal: $10.

Available in CO.

Skrill

Digital wallet similar to PayPal that allows for quick deposits and withdrawals.

Minimum withdrawal: $10.

Available in CO.

PLATFORM SECURITY

Security and confidentiality are taken seriously at PLAYUP. First, you will encounter a level of thoroughness in the signing up process. Apart from your personal details, PLAYUP may also request copies of your personal details for confirmation. No need to feel any trepidation about this, as it is for your protection and copies of your documents are stored safely, and are not accessible to anyone.

This safety and confidentiality of your documents and transactions are protected by 128-bit SSL encryption technology. Sensitive information is only available to administrators at PLAYUP, and can’t be infiltrated by external sources.

The password protection system is intricate. Your password must comprise a combination of upper and lower case letters, numbers and special characters. Should you forget to log out from your account, PLAYUP will automatically do this for you after a period of inactivity. It is advisable not to share your password with anyone else, but that should be standard practice with any personal passwords. Finally, PLAYUP adheres to its own rigid gambling policies, part of which is its commitment to promoting responsible gambling.

The sportsbook offers you several levels of self-limiting that only you can access. You are able to set limits on time played, amount deposited or wagered, the number of logins in a period, and more. These limits can be adjusted as you see fit at any time. In extreme cases, you can self-exclude yourself from PLAYUP for a specific period from 24-hours to six months.

SPENDING CONTROL

This sportsbook offers you total control of your spending as part of its responsible gambling policy. You can set and adjust your deposit and betting limits as you choose. Once you have reached your limit, the system will block any further deposits or bets until the time limit you set has passed. As it is a self-imposed restriction, you can lift it at any stage. The purpose of creating self-limits is primarily to prevent you from getting carried away in the heat of the moment and does have the benefit of you avoiding regrets later. In the extreme, you also have the option to suspend your account at PLAYUP altogether.

PLAYUP’S HOLD

The hold, or “juice” is effectively the commission that the sportsbook earns from facilitating your betting. This can vary across different sports or bet types and is generally calculated as a percentage, as opposed to a flat rate. For example, if a bet is marked -110, this would denote a 10% juice being taken by the sportsbook. Many sportsbooks these days are offering reduced juice levels as low as 5%, in an effort to attract bettors.,If you aim to win a certain amount on a bet, be sure to factor the juice into your wager before placing it. Some casinos may offer a reduced juice, but at worse odds, and this mitigates their loss of juice to a degree. It does pay to shop around for the best juice, as different casinos could be offering vastly different juice figures for the same bet. Some niche markets may be subject to higher holds than other markets, and the bookies have good reasons for this.

EDITOR’S PICKS

Why bet at PLAYUP? We have come up with a few compelling reasons that we feel make PLAYUP stand out in the world of sportsbooks.

Firstly there’s the welcome, or sign up bonus. It may not be a great sum, but the low playthrough requirements mean that you stand a very good chance of coming away with winnings from your bonuses. The playthrough requirements are among the lowest in the industry, considering that some institutions’ requirements are as high as 25x rollovers.

Then there are the regular promotions. These promos compensate, in part, for the lack of any VIP or loyalty program. With new promos being introduced all the time, we suggest visiting the promotions board every time you log in, just to see what’s new.

The layout and graphics are among the best in the business. Clear, functional, and user-friendly, the home screen and betting pages on the website are closely replicated on the downloadable mobile apps, which are of a high standard. Navigating the site is seamless and follows a logical pattern. The in-play graphics are really top-class and give you an animated replication of play as it happens, featuring details such as ball speed, player positioning, and playing field overview. The in-play graphics have an entertainment value of their own, apart from being a useful tool in choosing your strategic in-play wagers.

The variety of sports to bet on is impressive. Most popular sports across the globe are covered, as are sports specific to the US market. The variety of betting markets available within each sport is comprehensive without being overbearing.

PLAYUP has a strong set of policies in place and has an active responsible gambling program. In house security is of a high standard and complies with the latest accepted protocols.

Last but not least, the customer support facility comprises e-mail, telephone, and live chat. The service is available during local working hours for that locality.

FAQS

We believe that PLAYUP offers a unique sportsbook experience. The platform is well laid out and user-friendly. The odds offered are reasonable, and the hold is par for the industry.

Almost every betting market imaginable is available for each sport. The betting variety is huge, and parlay bets are allowed.

There are many like the variety of sports, both local and international. The live in-play facility is among the best anywhere and the odds are reasonably good.

On signing with PLAYUP, you will receive a $20 no deposit bonus. In addition to that, you will also be awarded 200% of your first deposit, up to $200.

You can bet on almost any type of ball game, as well as athletics, cycling, motor racing, darts, snooker, and so much more.

PLAYUP is legal and operating in Colorado. Licensing has been approved for New Jersey with the launch there imminent. Agreements have also been made to operate in Idaho and Indiana.

The payout time varies between one and five working days. This is dependent on the withdrawal method you have chosen.

The minimum deposit at PLAYUP is $10. This minimum deposit is irrespective of whatever payment platform you decide to use.

We couldn’t find an absolute maximum limit for deposits. There are maximum bet limits, depending on the bet being placed.

The juice at PLAYUP varies depending on the bet. It does range from 5% up to 25%, with some games attracting a higher juice than others.